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MEDICAL EMERGENCY? CALL 911 IMMEDIATELY

Do NOT wait for a PICS alert. MDGeniusAI is NOT an emergency service.

AURA™

AURA™

Automated Unified Response Assistant

AURA™ is your AI-powered front desk, nurse assistant, and triage system — available across text, chat, voice, and social platforms. It answers patient questions, screens for complications, confirms appointments, and reduces staff overload. Built to handle thousands of conversations simultaneously with clinical-grade logic and an empathetic tone.

60%1fewer inbound calls
24/7
Patient Support
12+1languages supported

Core Features

Omnichannel Automation

Integrates with WhatsApp, Web chat, SMS, Messenger, and Phone (via ElevenLabs/Twilio).

Medical AI Chatbot

Trained on post-op protocols and triage to provide patient-specific responses.

Voice Assistant Integration

Receives calls with natural speech for scheduling, reminders, and alerts.

Symptom Checker & Triage

Triage early signs of complications and integrates with PICS™ to escalate red flags.

Multilingual + Context-Aware

Switches automatically between English and Spanish, remembering user history.

Phone Call Volume
JanFebMarApr0150300450600
Patient Satisfaction Score
JanFebMarApr858993100

Why It Matters

Supports patients 24/7 without staff burnout, detects early risks, boosts satisfaction, and scales communication instantly.

See AURA™ in Action

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1Pilot: Results observed in clinics of the MDGeniusAI pilot program (n = TBD, TBD). Individual results vary by practice, volume and protocol.

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